Help and FAQ Answers to the most common questions about Zyvora, your account, privacy and payments. If your answer is not here, write to support@zyvora.ai – we reply within 3 working days, usually sooner.
About Zyvora Does Zyvora replace a doctor, therapy or nicotine patches?
Can I talk to Zyvora about other things too?
Can Zyvora help with alcohol or sugar too?
Does Zyvora show a counter of smoke-free days?
Can Zyvora search the internet?
Safety and crisis What happens if I write about thoughts of suicide?
Account and privacy Who can see my conversations? Does Zyvora learn from them?
What does Zyvora remember, and how do I change it?
How do I download my data?
How do I delete my account?
Using the app How do I change how Zyvora addresses me, my name or the language?
Why does Crisis help show a different country?
Can I install Zyvora on my phone?
Zyvora gave a wrong answer, or something does not work.
Free use, Premium and payments I have a promo code. Where do I enter it?
I didn't receive the confirmation email.
How do I cancel my subscription? Will I get a refund?
Do I pay VAT on top, or is the price final?
What payment methods do you accept?
What happens to my data when I cancel Premium?
Can I switch between monthly and yearly billing?
Who is behind Zyvora Who runs Zyvora, and how do I contact you?